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Privacy Policy

Effective Date: 01/01/2025

L&D COMMERCIAL CLEANING ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information, including information collected through SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, phone number, email address, and service location.

  • Service Details: Information about your cleaning needs or preferences.

  • SMS Communications: Content of messages sent to and from us.

2. How We Use Your Information

We use the information collected to:

  • Provide and manage our services, including scheduling and confirming appointments.

  • Send SMS updates regarding estimates, service confirmations, reminders, and feedback requests.

  • Respond to your inquiries and improve our customer service.

  • Ensure compliance with applicable laws and regulations.

3. Sharing of Information

We do not sell or share your personal information with third parties except in the following cases:

  • Service Providers: To trusted third parties that assist us in delivering services, under strict confidentiality agreements.

  • Legal Requirements: If required by law or to protect our rights and property.

4. SMS Communications

By providing your phone number, you consent to receive SMS messages from L&D Commercial Cleaning related to your services.

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message or contacting us directly.

  • Standard messaging and data rates may apply, depending on your carrier and plan.

  • Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Withdraw consent for communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
L&D Commercial Cleaning

Phone: (844)253-2655
Email: ldcommercialcleaningllc@gmail.com

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